Really great read on Fraud and Cyber Security –
Industry body the British Bankers Association (BBA) has joined forces with the police to launch a campaign in a bid to bolster the public’s awareness of fraud, with the operation highlighting online and phone scams as the biggest threats.
The group has compiled a list of things banks will never ask their customers to do.
Based on the results of the poll, the BBA said eight million people are vulnerable to voice phishing scams, four million may transfer money to fraudsters, three million could potentially carry out “test transactions” and 1.7 million would hand their bank cards to couriers on their doorstep if they had a convincing form of ID.
Anthony Browne, chief executive of the BBA, said: “Being defrauded is a devastating experience for anyone which is why we are launching this campaign. The more people know about fraud, the less likely they are to become victims.
“Our Know Fraud, No Fraud campaign will help you spot some of the tactics used by scammers. Your bank would never send someone to your home to collect your cash or ask you to transfer funds to a new account.”
City of London police commander Steve Head, police national coordinator for economic crime, added: “Fraud and cyber-crime is costing the UK tens of billions of pounds each year, causing significant damage to big businesses, destroying smaller businesses and ruining many individual lives.
“Criminals are also exploiting the technological and internet revolution to target people of all ages and from all walks of life with ever more sophisticated and convincing scams, increasingly delivered directly into the home via telephone, mobiles, laptops and tablets.
“The key to creating a safer society and stopping the fraudsters in their tracks is law enforcement working in close collaboration with government and the public and private sector to raise awareness of current and future threats and to disrupt and dismantle the networks and enablers that are facilitating much of this criminality.”
To counter this, the UK retail banks – with the support of law enforcement bodies, including the City of London Police and the National Crime Agency – have produced a new leaflet and are launching an awareness drive called Know Fraud, No Fraud in order to help their customers spot the difference between a legitimate call and a call from a fraudster.
The leaflet includes eight things your bank would never ask you (but a fraudster might), advice on how to avoid becoming a victim and instructions on what to do if you do get caught out. It will be available across the country in bank branches and police stations and also on the Know Fraud, No Fraud website – www.knowfraud.co.uk.
The leaflet sets out eight things your bank will NEVER ask you to do:
- Ask for your full PIN number or any online banking passwords over the phone or via email
- Send someone to your home to collect cash, bank cards or anything else
- Ask you to email or text personal or banking information
- Send an email with a link to a page which asks you to enter your online banking log-in details
- Ask you to authorise the transfer of funds to a new account or hand over cash
- Call to advise you to buy diamonds, land or other commodities
- Ask you to carry out a test transaction online
- Provide banking services through any mobile apps other than the bank’s official apps